Serving our customers is our passion.
Put us to the test.
Striven is different. Service and support is in our DNA
Striven has a simple philosophy: Our success can only be measured through the success of the customers we partner with, and the industry we serve. Having a sole focus on being the best provider of technology and business consulting solutions to the Independent Hardware, Building Supplies, & Paint market, makes us unique - and we will not compromise on our service, support, or investment in the ongoing development our solutions.
We take the responsibility of supporting your business seriously in every way.
Solution implementation
We take supporting your business seriously, and our service levels ensure you have the support your business needs, when you need it, from the first day on.
Our approach to updating and migrating your POS system, and the support we offer throughout implementation, is solely focused on delivering a seamless experience for your and your business.
Training, and on-going support
We believe that the success of our customers and their businesses is heavy aligned with the level of training and support which is delivered.
Our service levels have been designed to ensure our customers can select the appropriate level of training for the core Striven solutions, and Virtual IT support - which covers MYOB, Microsoft Office Suite, Eftpos, back ups, and general IT trouble shooting.
Exceptional service is what we do
With a sole focus on serving the independent Hardware, Building Supplies & Paint sector, we can’t – and won’t - make excuses.
Unlike other POS providers, we don’t deliver a ‘one-size-fits-most’ approach to delivering solutions. We are experts in this industry, and it shows in the success of every one of our customers.
We know your business
Striven solutions were developed to solve our own challenges as an independent retailer, and our solutions have been developed over 15 years with a focus on capabilities which enable our Hardware, Building Supplies & Paint retail customers to do more. To do it better, and to do it easier.
Supported by our Business Consulting practice, we can identify and deliver value into areas of your business where the biggest ROI can be realised.